One of the secrets of success of the MG Tech group lies in the fact that we do not limit ourselves to designing and manufacturing reliable and robust equipment, but we are committed to obtaining high operating rates.
The satisfaction of our customers is a priority and we make every effort to meet their expectations. Our customer service is based on a structured approach, focused on preventive and curative maintenance, around 5 key areas to optimize your production:
- Diagnosis and troubleshooting
- Machine retrofit & continuous improvement
- Spare parts
- Training & installation assistance
- Equipment maintenance
We want to be close to our customers, which is why a dedicated team is at your service including a Hotline technician, 2 spare parts technicians, 4 machine technicians, 2 automation technicians and 9 mobile technicians.
Our customer service is available at any time on the free hotline to answer customer questions on +33 (0)2 99 49 77 10. or by email at service.client@mgtech-group.com.
